Reinventing credit for
Indian Middle Class at BharatX

Reinventing credit for
Indian Middle Class at BharatX

Leveraging data-driven insights with a dash of intuition to catalyse
30%+ month-on-month growth and 5X Disbursals

Leveraging data-driven insights with a dash of intuition to catalyse
30%+ month-on-month growth and 5X Disbursals

Improving conversion for High Ticket Loans

36% COVERSION

42X Disbursal

18% higher approval

Account Aggregator backed product that enables instant underwriting for high ticket loans based on cashflow insights

Improving conversion for High Ticket Loans

18% higher approval

36% COVERSION

42X Disbursal

Account Aggregator backed product that enables instant underwriting for high ticket loans based on cashflow insights

Improving conversion for High Ticket Loans

18% higher approval

36% COVERSION

42X Disbursal

Account Aggregator backed product that enables instant underwriting for high ticket loans based on cashflow insights

Optimised Repayment Flow with Multi-NBFC Support

<2% NPA

Multiple NBFC payment

32% Lower queries

Redesigned repayment flow for multiple NBFCs, boosting collection efficiency and reducing customer support cost

Optimised Repayment Flow with Multi-NBFC Support

32% Lower queries

<2% NPA

Multiple NBFC payment

Redesigned repayment flow for multiple NBFCs, boosting collection efficiency and reducing customer support cost

Optimised Repayment Flow with Multi-NBFC Support

32% Lower queries

<2% NPA

Multiple NBFC payment

Redesigned repayment flow for multiple NBFCs, boosting collection efficiency and reducing customer support cost

Boosting KYC Funnel Performance for Pay in 3

5.2% SR Increase

7X Caching use

13% faster loading

Optimised KYC to start with simple details, requesting sensitive data only when essential — lowering friction

Boosting KYC Funnel Performance for Pay in 3

13% faster loading

5.2% SR Increase

7X Caching use

Optimised KYC to start with simple details, requesting sensitive data only when essential — lowering friction

Boosting KYC Funnel Performance for Pay in 3

13% faster loading

5.2% SR Increase

7X Caching use

Optimised KYC to start with simple details, requesting sensitive data only when essential — lowering friction

Internship Projects

Internship Projects

Juggled two years of internships at Razorpay, Powerplay, Hevo Data, and more, learning design while earning a mechanical engineering degree from IIT Roorkee!

Exploratory Study into Mid-Market Customers

Research Study into mid-market customers with a focus on onboarding experience due to low conversion rates

Designing for ETL Pipelines Experience

Worked on Customer Satisfaction Tool and designed their new product Activate - Reverse ETL Pipelines

CPDLC application for touchscreen | Aviation

Designed first touchscreen pilot facing interface for reducing cognitive load and minimising errors

Digitalising Construction Project Management

Designed the early version of product to simplify site to office communication to manage construction project

A Small Part of Big Things

I've been fortunate to play a small role in various high-impact initiatives that have impacted overall business numbers

  • 01

    Zepto Postpaid

    Worked with the Zepto team to develop Zepto Postpaid, enabling one-tap checkout for small orders and end-of-month bill settlement. Designed the activation, checkout, and repayment experiences.

  • Lenskart Pay-in-3

    Redesigned the Pay-in-3 experience for a pilot in four Lenskart stores. Also created branding elements to educate users about the new option and monitored adoption.

    02

  • Approval Rate

    Collaborated with a risk developer to analyze user behavior, introduced trust-building UI elements, and revised underwriting based on repayment insights.

    03

  • Product Widget

    Designed a whitelabeled product discovery widget for D2C websites, helping users discover our offerings and learn more about our products directly on product pages.

    04

A Small Part of Big Things

I've been fortunate to play a small role in various high-impact initiatives that have impacted business numbers

  • 01

    Zepto Postpaid

    Worked with the Zepto team to develop Zepto Postpaid, enabling one-tap checkout for small orders and end-of-month bill settlement. Designed the activation, checkout, and repayment experiences.

  • Lenskart Pay-in-3

    Redesigned the Pay-in-3 experience for a pilot in four Lenskart stores. Also created branding elements to educate users about the new option and monitored adoption.

    02

  • Approval Rate

    Collaborated with a risk developer to analyze user behavior, introduced trust-building UI elements, and revised underwriting based on repayment insights.

    03

  • Product Widget

    Designed a whitelabeled product discovery widget for D2C websites, helping users discover our offerings and learn more about our products directly on product pages.

    04

A Small Part of Big Things

I've been fortunate to play a small role in various high-impact initiatives that have impacted business numbers

01

Zepto Postpaid

Worked with the Zepto team to develop Zepto Postpaid, enabling one-tap checkout for small orders and end-of-month bill settlement. Designed the activation, checkout, and repayment experiences.

Approval Rate

Worked with a risk developer to analyse user behaviour and introduced micro UI elements to build trust. Also, revised underwriting processes based on repayment behaviour insights.

03

Lenskart Pay-in-3

Redesigned the Pay-in-3 experience for a pilot in four Lenskart stores. Also created branding elements to educate users about the new option and monitored adoption.

02

Product Widget

Designed a whitelabeled product discovery widget for D2C websites, helping users discover our offerings and learn more about our products directly on product pages.

04

Let's Connect!

Have an opportunity? Wanna collaborate on something awesome? or just say Hey!

Coffee break anyone?

Whether you're into legal-tech, fintech, or have a bold idea to share, I'm all ears. Drop me a message and let's brainstorm over a cup ☕️

© 2025 Stuti Lilani. All rights reserved.

Crafted with love ❤️, sleepless nights 🥱 and a ton of coffee ☕️

Let's Connect!

Have an opportunity? Wanna collaborate on something awesome? or just say Hey!

Coffee break anyone?

Whether you're into legal-tech, fintech, or have a bold idea to share, I'm all ears. Drop me a message and let's brainstorm over a cup ☕️

© 2025 Stuti Lilani. All rights reserved.

Crafted with love ❤️, sleepless nights 🥱 and a ton of coffee ☕️

Let's Connect!

Have an opportunity? Wanna collaborate on something awesome? or just say Hey!

Coffee break anyone?

Whether you're into legal-tech, fintech, or have a bold idea to share, I'm all ears. Drop me a message and let's brainstorm over a cup ☕️

© 2025 Stuti Lilani. All rights reserved.

Crafted with love ❤️, sleepless nights 🥱 and a ton of coffee ☕️